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Intelsat Fault Management Technical Audit

Examples

 

Background

Intelsat had developed a custom fault management system using Gensym’s G2. They wanted an expert audit to determine ways they could improve their system.

Business Problem

Satellite ApplicationsIntelsat wanted to improve their fault management. There were concerns in particular about performance and maintainability.

Solution

Several short consulting engagements, lasting about 2 weeks onsite and a week time offsite, with a final report and recommendations.

Results

Intelsat NOC (Network Operations Center)A large number of the recommendations were taken, leading to improved performance and better maintainability.

 

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